Updated: 13 December, 2004
www.ecofuture.org/jmdetail.html

 

Contacts and Details on Junk Mailers

(How to Get Rid of Junk Mail, Spam, and Telemarketers)


 
Below you will find contacts, specific addresses to write, and numbers to call to get off those nasty junk mailing lists and telemarketing lists across the U.S. It's easy to eliminate almost all of your junk mail. In doing so, you also reduce paper waste and help the environment!
 
This information was compiled over a number of years to help me keep off mailing lists. It became a pastime, not an obsession, yet the end result was this rather substantial repository of information. In order to help disseminate this information as widely as possible, you may copy and reproduce this information in any form, and of course link to my main page on junk mail. I have tried to keep information as current as possible, and would appreciate e-mail containing relevant updates. (Of course, I assume no liability for anyone's use of this information). Enjoy! Prepared by Fred Elbel.

 


 

 
Who maintains lists of your name? Who do you contact to be removed?
[Back to Junkmail home page]

EcoFuture ™ home           World Pop           Population
 
 

 


 

Credit Bureaus

There are three major credit bureaus. They make big bucks by selling address lists, and they have records on everyone. As a matter of fact, you also might want to ask for a copy of your credit record. Be sure to provide information they request such as date of birth, and sign and date your letter. (See their respective websites for additional information).
 
 
Federal Law and California Civil Code section 1785.11 requires credit information firms to delete your name and address from mailing lists. Call:
 
888.5OPTOUT    or    888.567.8688

to opt out from the major credit bureaus: Trans Union, Experian, Equifax, and Innovis. The above numbers connect you with:
   National Opt-Out Center
   PO Box 97328, Jackson, MS 39288-7328
You will have an option to remove your name for two years.
 
If you call this number, they claim you don't need to individually call the three major agencies listed immediately below. However, it would be best to also call the two Experian numbers provided below since they have two separate opt-out categories.
Experian (Formerly TRW) www.experian.com
 
Experian (Consumer Opt Out)
PO Box 2106
701 Experian Parkway, Allen, TX 75013
 
Experian
901 W. Bond
Lincoln, NE 68521, Attn: Consumer Services
 
    800.520.1221 credit data
    800.407.1088 opt out automated number - call this number
       If you need to talk to a real person, call the Lincoln, NE office
       at 800.228.4571 x4819
    888.567.8688 pre-screened credit opt out - also call this number
       Note: if you don't want to enter your phone number at their prompt,
       enter all zeroes.
 
    888.397.3742     800.527.3933 main office
    (800 numbers are changed every few months).
    972.390.3000 target marketing
    714.712.6512     714.385.5589 opt-out if you are a business
 
Contact them every two years. They will notify Trans Union and Equifax for you.
 
See Experian's ABCs of privacy. Also, you can order your credit report
Trans Union Corporation ( www.transunion.com)
Trans Union, Consumer Relations
1561 E. Orangethorpe Ave, Fullerton, CA 92831
 
or at the following locations:
Trans Union Corporation, Name Removal Option
PO Box 390, Springfield, PA 19064
 
Trans Union LLC's Name Removal Option
P.O. Box 97328, Jackson, MS 39288-7328
 
Call the following automated system to tell them to delete your name and address from mailing lists:
    800.916.8800 consumer relations (call this number)
    800.241.2858
They claim to forward your supression request to the other three main credit bureaus.
 
Order your credit report
Equifax (www.equifax.com)
Equifax (Options dept.)
PO Box 740123, Atlanta, GA 30374-0123
    800.685.1111     800.270.3435     404.885.8000
 
Order your credit report
Polk Co. (www.polk.com/)
Polk Co., Attn: Consumer Response / Name Deletion
26955 Northwestern Highway, Southfield, MI 48034
    800.873.7655 (Equifax. Press 0# to reach a receptionist)
    Department head: Mark Lukowski
Other addresses:
    PO Box 77037, Detroit MI 48277, attn: List dept
    Polk Co., 37001 Industrial Rd, Livonia MI 48150
Polk sells automobile registration and other information. Most states used sell their public records, but in June of 2000, Congress passed a law making this illegal. You can still contact your county clerk and motor vehicle division to have a privacy block issued against all of your records. This can usually be done if you state that you fear for your safey.
Also, be sure to write the Direct Marketing Association
Mail Preference Service
Also see Equifax information on identify theft and FICO credit ratings. If you are a victim of identify theft, call 1-877-IDTHEFT (877.438.4338).

 
[Top to category selection]     [Back to Junkmail home page]

 


 

Major List Brokers

While you are at it, contact the following major list brokers:
 
 
Abacus Direct, a division of Doubleclick
PO Box 1478
Broomfield, CO 80038-1478
    800.518.4453 call to be removed; also 303.657.2800
They have a national "alliance" of 1800 catalogs. If you get a catalog from one of these companies, your name is shared with other catalog companies through Abacus. Call to be permanently deleted from this database. Abacus says they use the DMA opt-out list, but it is best to contact them directly and give them your exact mailing information.
Acxiom (www.acxiom.com)
301 Industrial Blvd, Conway, AR 72302
Call their Consumer Advocate Hotline at 501.342.2722 /5 or send an e-mail to optout@acxiom.com.
Marise Gardner     800.922.9466     501.342.1264     501.342.1000
Acxiom provides the White Pages database for Bigfoot (listed below).
ADVO-Systems (www.advo.com)
Director of List Maintenance
Consumer Assistance, PO Box 249 Windsor, CT 06095
    860.285.6100 (Diane)
    888.241.6760
Headquarters:
One Targeting Centre, Windsor, Connecticut 06095

 
Also located at:
239 West Service Road Hartford Connecticut 06120-1280
 
ADVO is a large bulk mailer of cupons and Shopwise weekly grocery cupons in newspaper-like flyers. Call them to be removed from both for 5 years.
Americom / Harte-Hanks (www.harte-hanks.com
100 Alco Place, Baltimore, MD 21227
    800.456.9748
or: Harte-Hanks, 2830 Orbiter Pl, Brea, CA 92821
They are a service bureau that does "resident" mailings on behalf of clients, similar to Metromail.
Phillip Springer in sales can help get you off of specific databases that you receive junk mail from (for example, Kmart). phillip_springer@harte-hanks.com, 512.434.1370
Consumer Preferred
(National Merchandising Corp of Green Bay)
922 Oak St, De Pere, WI 54115
Database America
100 Paragon DR., Montvale, NJ 07645-0419
    800.223.7777     201.476.2000
First Data Corporation owns a number of subsideraries:
 
First Data Solutions has integrated more than half a billion pieces of consumer and business information into a single source to provide ways to improve profitability and performance for clients in the financial, retail, catalog and other direct marketing industries.
 
"First Data Solutions is not a list broker. We specialize in providing qualified businesses with information solutions to help them avert fraud and manage risk. We do not compile nor distribute mailing lists or consumer marketing databases for marketing purposes. As such, we do not believe we should be included in this list."
-- Donna Pennington, Director, Marketing Communications, First Data Solutions, April 16, 2002
 
1717 Park Street, Suite 250, Naperville, IL 60563
    800.545.1928
Corporate Headquarters:
5660 New Northside Drive, Suite 1400, Atlanta, GA 30328
    770-857-7120 Corporate Offices:
6200 South Quebec Street, Englewood, CO 80111
2121 N. 117th Avenue, Omaha, NE 68164
 
Hogan Information Services
provides information from public records. Consumer and business information is gathered and processed from federal, county, and municipal courthouses throughout the United States. Hogan is owned by Dolan Media.
14000 Quail Springs Parkway, Suite 4000, Oklahoma City, OK 73134     800.846.7338     405.278.6954 (Ginger Adair, Customer Relations)
Haines Criss-Cross Directory
Director of Data Processing
8050 Freedom Ave. NW
North Canton, OH 44720
    800.562.8262
Info USA / Donnelley Marketing
Maintains a national consumer database. They claim to use the DMA suppression list. Be sure to insist they completely delete your information from their database. They normally do not delete suppression requests from their database, the only flag them as suppressed. Their full "List Install" clients purchase the entire database, including suppressed names. It's up to the clients to honor the suppression flag. This is an error-prone and questionable procedure. Write a letter to:
Info USA
416 S. Bell Ave, Ames, Iowa 50010
    515.956.8000 (Deb McKinley - very helpful; Don Muff, Dir. Database Operations)
MetroMail (now Experian)
Lincoln, Nebraska
901 W. Bond St, Lincoln, Nebraska 68521-9989
800.228.4571 x5247 to be removed from direct mail lists
(The same building as Cole Publications - the company that publishes databases of phone numbers.)
MetroMail, 1100 Johnson Ferry Rd NE, #450, Atlanta, GA 30342
    800.822.3282     800.253.4859
or:
    800.523.7022     800.228.4571 David Hataway
Metro Mail sells lists of new homeowners. Metromail is now owned by Experian.

 
[Top to category selection]     [Back to Junkmail home page]

 


 

Additional List Brokers

This is a fairly complete list of companies that deal in mailing lists. Some companies listed here mail directly, but most of them are list brokers. Some of these companies also deal in phone number lists. Contact these companies when you believe they are selling your name.
 
 
American Business Lists
5711 S 86th Cir, PO 27347, Omaha, Nebraska 68127
    402.592.9000
They obtain names from the phone book.
American Target Advertising
    703.802.3712
Aristotle Publishig
205 Pennsylvania Ave SE, Washington, DC 20003
    800.296.2747     202.543.8345
They purchase state voter files. Then they add add your phone number from a service bureau that uses published telephone directory information. They claim to sell the information to political organizations, but in fact they sell to life insurance companies and anyone else who will buy the info.
 
Many states are no longer allowed to sell drivers' license data. Check with your County Clerk and Department of Motor Vehicles.
ARMA (Advanced Response Marketing Associates)
Falls Church VA
    703.803.9662 Pam Whitecotton
Atlantic List Co
2425 Wilson Blvd #500, Arlington, VA 22201
    703.528.7482
Bigfoot.com (www.bigfoot.com) offers online lookup of email and postal addresses.
Privacy and customer relations: 212.262.1118.
Look up your address - if it is listed, select the Bigfoot link to delete your address. You may be required to enter a password. To obtain your Bigfoot password, click on the "forgot password" link and it will be emailed to you.
Bigfoot updates their database every three months from Acxiom.
Chester Mailing List Consultants
    703.934.2700 Rick Gorski     703.934.2705 fax
Cox Target Media / Val-Pak Coupons and Carol Wright Coupons
8575 Largo Lakes Drive, Largo, FL 33773
or PO Box 13428, St. Petersburg, FL 33733
    727.399.3000     727.393.1270
    Call Bob Waggoner or Brian Caolo to be deleted from their "resident" mailing list
CPC Associates
33 Rock Hill Rd, Bala Cynwyd, PA 19004
    610-667-1780 Elizabeth Gorin
Markets to new residents.
Dataquick (subsidiary of Acxiom)
800.863.4636 (call J.R. Griffith x239 to opt out)
Dataquick tracks county data of homeowners and home purchases. They sell this information to anyone who cares to acquire it - typically mortgage loan brokers and mortgage companies. They will remove your phone number from their database (if you ask), but not your address.
 
If any company needs prodding to be receptive to non-discloure requests, this one is it! Call them and insist they delete your name and address from their lists!
Dun and Bradstreet
899 Eaton Ave, Bethleham Pa 18025-0014
Also facility in Lehigh Valley, PA. Contact: Hugh Knight
    800.999.3867 x7207     800.624.5669 (NJ)     800.333.0505
    800.879.1362 Call them to keep your business off their lists.
Hunsinger and Jeffer
    804 266.2499 Cheryl Martin
MPG
    703.683.7755     703.383.7755 Holly
National Direct Marketing Service
892 Worchester Rd, Wellsley, MA
    781.416.1700
They sell addresses and phone numbers.
New England Business Services (NEBS)
500 Main St, Groton, MA 01471
    800.225.6380     978.448.6111 x3292 Mary Cullinan
A widely used provider of names and addresses.
Preferred Lists
    703.931.8000 Rhonda Bell
Acxiom Direct Media
1615 Bonanza Suite 205, Walnut Creek, CA 99596 Used by Great Expectations dating service with list code "40065 Lifestyle Selector". Direct Media used the company Lifectyle to produce their lists.
National Demographics and Lifestyles
List Order Services, 1621 18th Street, Suite 300, Denver, CO 80202
    800.525-3533
They collect and distribute warranty card information. Note that you do not have to send in warranty cards to be fully covered under product warranty!.
Val Pak Cupons
Cox Target Media (www.coxtarget.com
PO Box 13428, St Petersburg, FL 33733
or 8605 Largo Lakes Drive, Largo, FL, 33773
Cox Target Media is a provider of Valpak network products, is a subsidiary of Cox Newspapers, owned by Cox Enterprises Inc.
    Call Bob Waggoner to be deleted from their mailing list     727.399.3000     727.393.1270
    800.237.6266     303.843.0943 in Denver
    or email Bob_Waggoner@coxtarget.com or Cari_Sontax@coxtarget.com Home office:
Direct Marketing Systems
3300 W. Castor St, Santa Ana, Ca 92704
    714.751.1998 Uses Americom for source database.

 
You may wish to review the privacy policies of fourteen major information companies that are part of the Individual Reference Services Group (IRSG).
 
The Online Privacy Alliance is a group of over 70 companies that claim to be concerned about individual privacy rights.
 
[Top to category selection]     [Back to Junkmail home page]

 


 

Miscellaneous Sources


 
American Express
200 Vesey St, Tower C, New York, NY 10285
    800.327.2177
 
Be sure to contact all your credit card companies.
American Family Publishers
PO Box 62000, Tampa, FL 33662
    800.237.2400
Sweepstakes mailings
Day Timers
    800.523.9474
Anyone who orders a Day Timer is automatically placed on their list
Dresden Direct
1127 High Ridge Rd # 344, Stamford CT 06905
    203.329.3030 Phil, Mirian
This company mails out product samples for:
Johnson and Johnson / Merck, Ft. Washington, Penn
    800.962.5357     215 233.7700     800.526.3967 info
National Magazine Exchange
    800.772.6247
Call them if you get a sweepstakes card. Give them the sweepstakes number to be removed from future mailings. They get their names from the major credit bureaus.
Publishers Clearing House
(mailed from 101 Winners Circle, Port Washington, NY 11054-0013)
The business address is:
101 Channel Drive, Port Washington, NY 11050
    800.645.9242     800.453.0272 (fax)
pch@ant.net
Sweepstakes mailings
Readers Digest
Readers Digest Road
Pleasantville, NY 10570
    800.234.9000
Sweepstakes mailings
USPS National Change of Address System
6060 Primacy Parkway, Suite 101, Memphis TN 38188
    800.238.3150
If you ever filled out a US Postal Service change of address form, your name is in their database and is regularly provided to anyone who has your old address.

 
[Top to category selection]     [Back to Junkmail home page]

 


 

Local Bulk Mailers

Bulk mailers are companies who are in business to send you junk mail. If you get mail addressed to "resident" or "occupant", its hard to get off their lists, but you can try. If the mail is addressed to you specifically, do indeed follow up on it.
 
The following is a list of bulk mailers in the metro Denver area, along with some national addresses. Denver has been selected for this section as being representative of a large city. Each metropolitan area has its own bulk mailers. Some are national chains. Check in the yellow pages for mailers near you. To track down a specific mailer, check the fine print on material mailed to you. Thanks to our researchers for providing this local information.
 
 
Action Innovations
    303.756.5970 Karen Beamen
Uses Direct Mail Services for source database.
American Advertising Distributors
6000 E. Evans #1-261, Denver, CO 80222
    303.757.6216
Americom
10600 E 54th, Denver, CO 80239
    303.373.5323 Elaine
Database source for Val-Paks. Uses Data Lists and Mailing for source database.
Arapahoe Gold Messenger
    303.753.0155 Don
Uses Graphic Arts, 303 297.9852
Data Lists and Mailing
    303.759.2121 Joe
Main source of address lists.
They claim they do not do moneymailers and valpacks. The USPS updates occupant lists every 3 months. They compete with Americom (smaller volume). (These are the only two who mail within Colorado). They use Experian in Denver for database source. They trade lists with Equifax (Experian's competition).
Embay Associates
    303.795.1027
Produce Q-Pons
Information Register
    303.781.6080 Janice
They sell new homeowner, new and old business addresses. They cover the extended Denver front range, but are not national.
JB Assoc
Money Mailers
    303.329.3745     303.796.7302 Debbie Beaty
Uses Americom for source database.
Money Mailer (national headquarters)
14271 Corporate Dr, Garden Grove CA 92643
    714.265.4100
Pocket Cupon Directory
Response Marketing Corp, DDMC
    303.690.6611
(Once claimed to use Americom for source database)
Direct Mail Concepts
They use a 3rd party company to provide lists: 232.5297 Bob Parsons. Bob claims that the USPS list is structured so that they have to get 100% saturation (ie, mail to everyone on the list) in order to get the 3rd class bulk rate. He suggested you try to get your carrier to mark your address as vacant on the "edit sheet", which is a list of all residences. This list is sent to Atlanta, where master lists by carrier route are prepared for sale.
Polk
Formerly National Demographic Lifestyle
Red Hot Printing
    303.795.2111
Specialty Promotions
    303.460.7600
Valu Ads
Uses Post Office for database source. They and others get discounted rates if they mail to everyone in an area. They get labels from floppy provided by one of two companies certified (in Metro Denver) by the Post Office for these services.
Shoppers Window
Englewood
    303.773.2523 Kathy
Strategic Mail
3751 Revere St, Denver 80239
    303.371.8400 Jeff Witteg
Produce Colorado Cupon Book
Tri Mark Mailers
PO Box 10530, Wilmington, DE 19850
    303.843.6341 in Denver
Val Pak (cupons)
PO Box 13428, St Petersburg, FL 34643
    800.237.2871     303.843.0943 in Denver
Home office:
Direct Marketing Systems
3300 W Castor St, Santa Ana, Ca 92704
    714.751.1998
Uses Americom for source database.

 
[Top to category selection]     [Back to Junkmail home page]

EcoFuture ™ home           World Pop           Population
 
 

 
Copyright 1995-2004 Fred Elbel. This material may be freely used and distributed only for non-commercial purposes, with credit. Nothing in this web site should be construed as legal advice. This web site is provided for information purposes only. Opinions presented are those of the author (or of other contributors as indicated). Trademarks and copyrighted items remain the property of the owner.